Who is impacted by this change? Any partner or customer using Web-to-Case (W2C), Web-to-Lead (W2L) functionalities on their website, or using www.salesforce.com as an API endpoint. Why the change? To improve the performance of the Web-to-Case (W2C) and Web-to-Lead (W2L) functionality, the endpoint that receives the W2C/W2L form submission data from company websites to create leads/cases in Salesforce will be replaced with a new endpoint URL. In addition, the internal r

As previously communicated by Salesforce (Default Certificate to Retire on August 7, 2017) the proxy.salesforce.com default certificate has been retired due to its expiration and for security best practices. If your Salesforce org uses this certificate (the “Default Certificate”) for a SAML single sign-on (SSO) configuration, act now to prevent a possible interruption of service. What has changed? Beginning with the Winter ’18 release, Salesforce is switching away from the de