Who is impacted by this change? Any partner or customer using Web-to-Case (W2C), Web-to-Lead (W2L) functionalities on their website, or using www.salesforce.com as an API endpoint. Why the change? To improve the performance of the Web-to-Case (W2C) and Web-to-Lead (W2L) functionality, the endpoint that receives the W2C/W2L form submission data from company websites to create leads/cases in Salesforce will be replaced with a new endpoint URL. In addition, the internal routing will be retired, and any API calls made to the www.salesforce.com endpoint will need to be changed to use the https://login.salesforce.com endpoint. If no action is taken the API will no longer function, and your
As previously communicated by Salesforce (Default Certificate to Retire on August 7, 2017) the proxy.salesforce.com default certificate has been retired due to its expiration and for security best practices. If your Salesforce org uses this certificate (the “Default Certificate”) for a SAML single sign-on (SSO) configuration, act now to prevent a possible interruption of service. What has changed? Beginning with the Winter ’18 release, Salesforce is switching away from the default proxy certificate even if you are still using it. Before the Winter ’18 release, you should manually migrate to a self-signed certificate and update identity providers to prevent an interruption in service (Winter
